Frequently Asked Questions

Everything you need to know about shopping with Alamo Shoes.

How do I determine my correct shoe size?

We provide a comprehensive size guide on each product page. Since fit can vary by brand, we recommend checking the specific manufacturer's conversion chart or contacting our support team for fit advice.

What is your return and exchange policy?

We offer a 30-day return window for unworn merchandise in its original packaging. Please ensure the soles are clean and the box is undamaged to qualify for a full refund or exchange.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your footwear sooner.

Do you offer international shipping?

Currently, Alamo Shoes ships to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

Are the shoes sold on your site authentic?

Yes, we are an authorized retailer for every brand we carry. All products are 100% authentic and sourced directly from the manufacturers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.